Good businesses often have surprisingly few Google reviews, simply because happy customers don't think of it. The reviews module reminds them, at the right moment and under your client's brand.
How it works
- After a completed job, your client triggers a review request: in the cockpit tab or simply by messaging the assistant ("Send the Meiers a review request").
- The end customer receives an email with a personal link to a review page in the business's look.
- There they give a star rating and optionally write a comment.
- Afterwards, the page offers everyone the direct link to leave the review on Google as well.
Important: the Google link appears for everyone, regardless of the star rating given. So-called review gating, where only happy customers are steered to Google, violates Google's policies and can cost businesses their review profiles. The module is deliberately built to stay compliant.
What you get out of it
The reviews that don't end up on Google are valuable too: they collect in the "Received reviews" tab. Critical feedback reaches your client directly and discreetly, before it goes public. Under "Requests" you can see which review requests were sent and answered.
Price
Included on your agency's first website; €9 per month for every additional website, cancellable monthly.